Communication is essential in the workplace because it fosters meaningful interaction between staff members and team members. This as important as an appointment booking system to make things run smoothly. It is a specific process that gleans better understanding and perception among individuals. However, barriers might exist within the workplace as it relates to an appropriate means of communication, preventing the message from being reached. Some of these include:
· Language barrier
· Cultural barrier
· Organizational barrier
Employers may have staff that speak a second language or staff that have a different native language other than English. Some employees may speak in a dialect or have an accent. Some may have difficult in word pronunciations or certain words may have different meanings. There will be a few employees having difficulty in expressing their message or interpreting other employee’s messages, leading to wrong assumptions being made. For these reasons, communication can prove to be a problem in the workplace. Employers have to be patient and take time to educate and train these workers.
Like language barrier, culture is another integral part of the workplace dynamics. This includes:
· Ethics and moral values
· Beliefs and aspirations
· Economic and social status
No matter the culture or background of a staff member, as long as there is patient communication, things will get done in the workplace. However, other staff members and employer must take the initiative of trying to understand the culture of various employees.
It is important to understand that there may be staff members with psychological problems, which may interfere with employee communication. For this reason, employers must try to find ways to facilitate the mental health of the staff, possibly an open door policy where employees can feel comfortable discussing their mental state.
Poor organization can be a barrier to communication. Employers need to set certain company guidelines, rules and workplace culture in place. Employees should be given an employee handbook with these specifics in order to maintain organization in the workplace, maintaining the rules and an understanding of the company’s expectations.
Attitude can be another barrier to workplace productivity among employees. If an employee is argumentative, for example or does not listen to anyone in the workplace, this can cause issues with communication. For this reason, it is important to create a performance evaluation system to handle these kinds of situations.
It is important to provide employees with access to various resources including easy access to the boss. Let the staff know what is expected of them. As an employer, be a good listener and encourage your staff to do the same. Good listening skills and attentiveness is a recipe for good communication in the workplace.